System status

Current health of Payra services. Information is provided for transparency and may update as events evolve.

Overall status

Degraded performance

Some integration workflows may be slower than usual. Core payment and portal services are operating normally.

Degraded performance

Last updated Apr 2, 2026, 2:30 PM UTC

Monitored components

  • Application / Dashboard

    Operational
  • Client Portal

    Operational
  • API

    Operational
  • Integrations / ERP Sync

    Elevated processing time for a subset of synchronization jobs.

    Degraded performance
  • ACH / Payment Processing

    Operational
  • Webhooks / Notifications

    Operational

Active incidents

  • Delays affecting some ERP synchronization workflows

    Monitoring

    We are monitoring improvements after changes that reduce backlog for ERP synchronization. You may still notice brief delays until traffic fully normalizes. Payment capture and the client portal are unaffected.

    Updated
    Apr 2, 2026, 2:30 PM UTC
    Started
    Apr 2, 2026, 11:00 AM UTC

Scheduled maintenance

  • Planned platform maintenance

    Scheduled

    Fri, Apr 10, 2026, 6:00 AM UTC – Fri, Apr 10, 2026, 8:00 AM UTC

    Brief periods of slower responses are possible while we apply routine updates. We will post an update if the window changes.

Incident history

  • Webhook delivery delays

    Resolved

    Resolved: An issue affecting webhook delivery for a subset of events was resolved. Missed deliveries were reprocessed; no action is required for most integrations.

    Updated
    Mar 18, 2026, 4:45 PM UTC
    Resolved
    Mar 18, 2026, 4:45 PM UTC
  • Intermittent errors loading payment history

    Resolved

    Resolved: Some users saw intermittent errors when opening payment history in the client portal. The issue was addressed and pages should load reliably.

    Updated
    Mar 5, 2026, 3:10 PM UTC
    Resolved
    Mar 5, 2026, 3:10 PM UTC